Our services

Providing the highest standards of empathetic and tailored support.

We’re ready to support you

At Imaginative, we believe everyone without exception can build independence and have an extraordinary life and we will work by your side to make it possible.

Our team of passionate professionals undergo regular training and are committed to help you achieve your NDIS goals.

Imaginative’s team is ready to work hand in hand with your therapist and medical professionals to provide the best care solutions.

Carers and residential placements are available 24/7 and focused on ages 10-25. We provide:

In-Home Care

Support Work

Emergency Respite

Specialist Disability Accommodation (SDA)

Short-term Accommodation (STA)

Ongoing Residential Accommodation

How we might work together

Accommmodation / tenancy
NDIS 0101
Assist life stage / transition
NDIS 0106
Assist personal activities
NDIS 0107
Assist travel / transport
NDIS 0108
Implement positive behaviour support
NDIS 0110
Daily tasks / shared living
NDIS 0115
Development life skills
NDIS 0117
Household tasks
NDIS 0120
Participate in community
NDIS 0125

Accommodation / tenancy

NDIS 0101

We help NDIS participants locate, afford and maintain housing that accommodates their needs so that they may live as independently as possible. Accommodation/ tenancy will assist the participant to apply for rental tenancy and will also help you fulfil your obligations as a tenant.

Specific support may include:

  • Case planning
  • Individual assessments
  • One on one support
  • Help with capacity building
  • Creating short term/ long term housing goals
  • Help with rental applications
  • Help with budget planning

The goal is to enhance the participants ability to access safe, sustainable housing solutions suited to their unique requirements.

This can be through mainstream rental schemes or community rental schemes, such as shared living arrangements, group homes or cluster housing.

Assist life stage / transition

NDIS 0106

This registration group includes short and long-term supports that focus on strengthening the participant’s ability to coordinate their supports, and to assist them to live at home and participate in their community.

Specific support may include:

  • Support connection
  • Coordination of supports
  • Assistance with accommodation and tenancy obligations
  • Life transition planning including mentoring, peer support and individual skill development
  • Assistance with decision making, daily planning, budgeting

Assist personal activities

NDIS 0107

Assisting with and/or supervising personal tasks of daily life to enable the participant to live as autonomously as possible. These individual supports can be provided in a range of environments, including but not limited to, the participant’s own home.

Assist travel / transport

NDIS 0108

Specialised Transport To School/Educational Facility/Employment/Community

Implement positive behaviour support

NDIS 0110

Highly specialised intensive support interventions to address significantly harmful or persistent behaviours of concern. Development of behaviour support plans that temporarily use restrictive practices, with intention to minimise use of these practices.

Daily tasks / shared living

NDIS 0115

In this category supports revolve around helping NDIS participants thrive in a shared living environment, whether the arrangement is temporary or long term. Participants will be assisted and/or supervised as they complete day to day activities at home, helping them to live their lives as independently and autonomously as possible.

Short term accommodation and assistance (for example, respite care) falls under the rubric of this registration group.

Shared living arrangements are good solutions for NDIS participants who do not like to live on their own, instead preferring the company and companionship of roommates. 

Shared living arrangements present participants with great opportunity to enhance their social skills by meeting and befriending new people, and learning how to help each other live with independence.

Generally, the arrangement will consist of a residential unit in which two or more people with comparable needs live together. In addition to availing themselves of support provided by outside organisations, the residents help each other complete daily activities and share costs, developing lasting friendships along the way.

Developmental life skills

NDIS 0117

These supports are all about helping NDIS participants learn and master the skills necessary to live an independent and autonomous life. This includes a host of training activities and developmental programs, performed by the participant with assistance from their carer or carers. Through these activities the participant will learn critical skills like cleaning, cooking, using money, getting around town, and more.

Below is a list of relevant skills (the list is not exhaustive):

  • Meeting people and making friends
  • Personal care (including health and wellbeing)
  • Daily routines
  • Housekeeping
  • Planning and organising
  • Making use of government services
  • Joining a group or club
  • Using public transportation
  • Travelling
  • Participating in the community
  • Taking medication
  • Using money and drawing up budgets
  • Shopping
  • Doing volunteer work

Household tasks

NDIS 0120

This funds supports for essential household tasks that NDIS participants are not able complete by themselves. Such tasks may include cleaning and laundry, home maintenance, gardening and landscaping, meal preparation, dish washing, ironing, fresh linen, banking and shopping, meal delivery, and assistance with specialised equipment. The main goal is to help participants establish and maintain a clean, safe, and pleasant living environment.

Many people living with disabilities are unable to clean their houses on their own due to limited mobility. With that in mind, the NDIS Household Tasks category includes supports for essential cleaning in kitchens, bedrooms, bathrooms, laundry rooms, and toilets.

Provision and delivery of certain essential items may be covered by the Household Tasks category as well.

These items include but are not limited to:

  • Towels
  • Sheets
  • Mattress Protectors
  • Bath Mats
  • Plastic Bed Sheeting
  • Thermal Blankets
  • Hand Towels
  • Doona Covers
  • Face Washers
  • Hand Towels
  • Pillow Cases

Participate in community

NDIS 0125

These supports help NDIS participants to become active in their communities by, among other things, performing social and civic activities. Participants are supported as they work to develop the skills and abilities necessary to engage with the community. They are also supported during community activities.

Participating in your local community is one of the most rewarding things you can do. It is good for both mental and physical health, and it helps participants meet new people and increase their independence. Supports exist to ensure participants get the most they can out of their community engagement. For example, participants are assisted with meals, shopping, transport, and connecting with new people.

Imaginative Care mascot looking at a signpost


How much does it cost?

Imaginative Care charges NDIS participants in accordance with the NDIS pricing arrangements (https://www.ndis.gov.au/providers/pricing-arrangements). Imaginative Care enters into a NDIS Service Agreement with participants (or their representatives) and keeps you informed of any changes to pricing.

What are my payment options?

We accept payment via National Disability Insurance Scheme (NDIS) or fee for service.

Do you accept payment via NDIS?

Yes. We accept payment via National Disability Insurance Scheme (NDIS) or fee for service.

How do you ensure a perfect match?

We start by gaining an understanding of the family needs, and most importantly, the participant’s wants and requirements.

We then match them with passionate and professional carers, who are respectful, empathetic and are focused on the safety and care of you or your loved ones.

How do you use technology to enhance care services?

We are pioneers in the strategic use and implementation of new technology to support parents in the collection of health information and behaviour management. By providing solutions to your day-to-day tasks we help you to build the life you deserve for your family and your love ones.

How are you different from other NDIS providers?

We are committed to making your goal our goal and offer the support you deserve. Helping people is not our business is our passion.

Specifically, we offer:

  • An extraordinary service that provides extra benefits without extra cost.
  • Tailored support that includes dedicated staff members to match your unique case and requirements.
  • Support to achieve your goals and find your autonomy.
  • Free counselling support for family members.
  • A Care manager to organise the support you need and maintain open communication with all stakeholders involved in your case.
  • Well-trained, qualified, compassionate and passionate staff.
  • Emergency on-call support (conditions apply)

How to get started


Stage 1

Send us an enquiry, and we’ll get in touch to arrange a 1:1 assessment meeting.


Stage 2

If we agree that we are a good fit, we’ll send you a service proposal and agreement.


Stage 3

We’ll create a customised support checklist, and work with you to roll it out.

Imagine a more independent and fulfilling life for you and your loved ones

Get in touch to explore what empathetic and tailored support might look like for you.

Imaginative Care
PO Box 379 Albany Creek
QLD 4035 Australia
Tel: 0429 889 492
Registered Charity Tick acnc.gov.au
NDIS Registered Provider logo

© Imaginative Human Services Limited ACN 631 259 384 (ABN 57 631 259 384) trading as Imaginative Care